Finance Executive

Summary of The Role The Finance Executive plays a key role in supporting the day-to-day finance operations of the business, with a primary focus on accounts receivable, reconciliations, invoicing, reporting, and stakeholder management. This position is responsible for ensuring timely debt collection, maintaining accurate financial records, managing invoicing processes, and supporting the wider finance function through reporting and operational coordination. The role requires strong attention to detail, excellent organizational skills, and the ability to build positive relationships with both internal and external stakeholders. Working closely with Account Managers, Operations, IT, and external clients, the Finance Executive will ensure financial processes are executed accurately, efficiently, and in accordance with company procedures. Role Responsibilities

• Managing accounts receivable activities and ensuring outstanding debts are collected in a timely manner.
• Monitoring debtor ageing and maintaining overdue debt levels within agreed business targets.
• Performing receivables reconciliations by collecting remittances, updating financial systems, and maintaining payment trackers.
• Performing payables reconciliations by validating supplier payments, updating finance trackers, reconciling transactions, and issuing remittance advice.
• Managing weekly invoicing activities, including invoice uploads, amendments, credit notes, and reconciliations.
• Supporting Bid4Care invoicing processes and ensuring accurate reconciliation of invoices and payments.
• Maintaining and updating revenue trackers, including weekly actuals, spend reporting, and monthly forecasts.
• Assisting with financial reporting and providing accurate management information as required.
• Responding to finance-related queries received via email and telephone from clients, care providers, and agencies.
• Escalating and coordinating the resolution of client issues through internal systems and relevant departments.
• Working closely with Account Managers, Operations, On-Call teams, and IT teams to ensure service delivery commitments and SLAs are achieved.
• Building and maintaining strong relationships with care providers, agencies, and other stakeholders to support a positive customer experience.
• Supporting debtor follow-ups, reconciliations, and reporting activities across multiple business functions.
• Assisting with ad hoc financial analysis, reporting, and administrative tasks as requested by management.
• Maintaining accurate records and ensuring confidentiality of financial information.

Essential Skills, Knowledge & Experience 

• Previous experience in Accounts Receivable, Finance Administration, Credit Control, or a Finance Executive role.
• Strong understanding of invoicing, reconciliations, debtor management, and financial processes.
• Experience using accounting software such as Xero or similar accounting platforms.
• Strong proficiency in Microsoft Excel, including formulas, lookups, and data analysis.
• Excellent numerical accuracy and attention to detail.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Experience dealing directly with customers, suppliers, or external stakeholders.
• Ability to work independently and collaboratively within a team environment.

Personal Attributes 

• Must be accountable with a strong work ethic, a sense of urgency and ownership, and be able to work effectively both independently and as part of a team.
• Data driven, highly organized, and detailed oriented.
• Able to deliver as efficiently as possible without compromising quality or the customer experience.
• First class communicator with an ability to engage sales teams, operational teams and customer stakeholders up to a senior level with confidence.
• Efficient in approach, developing optimized and simple working methods and processes with a keen eye for detail.
• Continually improving, caring about quality, and delivering customer value.

Work Environment 

• General Work Hours: 1.30PM – 10.30PM (WFH) Sri Lanka Time – 45hrs/week.
• Location: Remote WFH + Occasional Meets at our Colombo 5 office – Sri Lanka.
• Benefits: Paid leave, career upskilling opportunities, eLearning courses.