Operations Administrator

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Operations Administrator

Levein Group Job

Location: Remote (Colombo 05 Sri Lanka )

Experience Level: 2-4 years

Department/ Specialism: Administration and Secretarial

Contract Type: Permanent - Full time

About Us

At Levein Group, we’re driving digital innovation across UK’s most dynamic sectors – from healthcare and fintech to hospitality and tech startups, all from our vibrant hub in Colombo, Sri Lanka. Join our passionate team of technologists where your creativity and skills can transform multiple industries. We offer more than just a job – we provide an environment where innovation meets purpose, where your growth matters, and where your solutions impact leading UK businesses. Ready to work on diverse, cutting-edge projects?

Your Key Responsibilities

Summary of The Role  The Operations Administrator is responsible for providing administrative and operational support to ensure the efficient day-to-day running of the organisation. This role plays a key part in managing patient records, coordinating appointments, maintaining compliance documentation, and supporting financial administration.   The position works closely with internal stakeholders to ensure operational processes are completed accurately, efficiently, and in accordance with company procedures. Strong organisational skills, attention to detail, and the ability to work independently in a remote environment are essential for success in this role.  Role Responsibilities 
  • Manage clinician diaries and appointment schedules to ensure efficient planning and resource allocation  
  • Confirm, schedule, and rearrange patient appointments as required  
  • Create, maintain, and update accurate patient records and operational documentation  
  • Upload, organize, and maintain electronic records and filing systems  
  • Monitor referrals and maintain accurate tracking systems  
  • Prepare appointment documentation and supporting paperwork  
  • Produce operational reports and maintain spreadsheets to support business activities  
  • Prepare invoices and maintain payment tracking records  
  • Chase outstanding invoices and support general finance administration activities  
  • Maintain staff compliance records, ensuring documentation remains accurate and up to date  
  • Track DBS renewals, professional registrations, insurance documentation, and other compliance requirements  
  • Ensure operational processes are completed in accordance with company procedures and quality standards  
  • Identify opportunities to improve administrative processes and operational efficiency  
  • Work collaboratively with internal teams to support the smooth delivery of services  
  • Perform other administrative duties as required to support business operations 

Required Skill and Qualifications

Essential Skills, Knowledge & Experience 
  • Previous experience in an Operations Administrator, Administrative Assistant, Virtual Assistant, or similar administrative role  
  • Excellent written and verbal English communication skills  
  • Strong organisational and time management skills with the ability to manage multiple priorities  
  • High level of accuracy and attention to detail  
  • Strong proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook  
  • Experience maintaining accurate records and working with spreadsheets and databases  
  • Ability to work independently and effectively within a remote working environment  
  • Strong problem-solving skills with the ability to prioritise workload and meet deadlines  
  • Reliable internet connection and a suitable home working environment  
  • Experience within healthcare administration or working with CRM systems is advantageous 
 Personal Attributes  
  • Highly organised and efficient in approach to work  
  • Proactive with a strong sense of ownership and accountability  
  • Professional, trustworthy, and reliable  
  • Excellent communicator with strong interpersonal skills  
  • Self-motivated with the ability to work independently  
  • Quick learner with a positive and adaptable attitude  
  • Demonstrates initiative and a continuous improvement mindset 

Benefits

Work Environment 
  • General Work Hours: Between 12.30PM – 10.30PM (WFH) Sri Lanka Time – 45hrs/week.
  • Location: Remote WFH + Occasional Meets at our Colombo 5 office – Sri Lanka.
  • Benefits: Paid leave, career upskilling opportunities, eLearning courses. 

A Flexible Approach
to Work

OfficeRemote
Team working remotelyTeam event

Work from where you perform best

Whether from your home office, coworking space, or our Porto HQ, you have the freedom to choose.

Earn above the Sri Lankan market

Work with international companies and get paid accordingly.

EPF/ETF included

We operate as a registered Sri Lankan employer.

Flexible Remote Work

Your work hours are flexible. Work remote.

Career Growth & Support

A dedicated team that handles your hardware, HR, and growth.

Health Insurance & Benefits

Comprehensive health insurance coverage, plus additional benefits.

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