People & HR Administrator
About Us
At Levein Group, we’re driving digital innovation across UK’s most dynamic sectors – from healthcare and fintech to hospitality and tech startups, all from our vibrant hub in Colombo, Sri Lanka. Join our passionate team of technologists where your creativity and skills can transform multiple industries. We offer more than just a job – we provide an environment where innovation meets purpose, where your growth matters, and where your solutions impact leading UK businesses. Ready to work on diverse, cutting-edge projects?
Your Key Responsibilities
Summary of The Role
The People & HR Administrator plays a key role in supporting the day-to-day administration of employee records, onboarding and offboarding processes, HR queries, payroll and benefits administration. The role is responsible for ensuring employee data is accurate and up to date within Workday and that HR processes are completed accurately and within agreed timelines.
Working closely with employees, managers, and the wider People team, the role provides first-line HR support, resolves routine queries, and ensures more complex or sensitive matters are appropriately escalated. The role also supports HR reporting, process documentation, and continuous improvement initiatives to improve efficiency and reduce administrative errors.
Operating with a high level of accuracy, confidentiality, and ownership, the role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities within agreed service levels.
Role Responsibilities
Employee Data & Workday Administration
- Process hires, rehires, transfers, promotions, pay changes, and terminations in Workday accurately and within required timelines.
- Maintain accurate and up-to-date employee records and conduct regular audits to identify and resolve data errors.
- Manage position and job data in accordance with the company's job architecture and levelling framework.
- Ensure employee information is maintained consistently and accurately across relevant HR systems.
- Prepare and send offer letters and onboarding documentation using approved templates and processes.
- Track completion of new-hire paperwork and follow up with shop managers and the People team where information is outstanding.
- Monitor I-9 and E-Verify completion deadlines and escalate outstanding requirements appropriately.
- Process employee offboarding activities, including system access removal requests and final employee record updates.
- Ensure onboarding and offboarding activities are completed accurately and within required timelines.
- Respond to employee and manager queries through the HR inbox or ticketing system within agreed service levels.
- Provide accurate responses to routine queries relating to HR policies, pay dates, benefits enrolment periods, and HR processes using approved knowledge resources.
- Maintain a professional and supportive approach when dealing with employees and managers.
- Escalate complex or sensitive matters, including employee relations, leave, accommodations, and legal queries, to the appropriate People team member.
- Prepare and review HR-to-payroll change files ahead of each payroll cutoff.
- Support benefits enrolment, qualifying life events, and carrier data feeds.
- Complete employment and income verification requests using approved processes.
- Work closely with relevant teams to ensure payroll and benefits information is accurate and submitted within required deadlines.
- Prepare standard HR reports, including headcount, turnover, new hires, and outstanding items.
- Maintain accurate HR records and reporting information.
- Keep HR process documentation and knowledge articles accurate and up to date.
- Identify opportunities to reduce errors, manual processes, and response times.
- Suggest and support improvements to HR administration processes and ways of working.
Required Skill and Qualifications
Essential Skills, Knowledge & Experience
- Previous experience in an HR, People, HR Administration, or similar administrative role.
- Experience working with HR systems; experience with Workday would be advantageous.
- Strong attention to detail and accuracy when maintaining employee data.
- Good understanding of HR administration processes, including onboarding, offboarding, employee records, payroll, and benefits support.
- Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines.
- Excellent written and verbal communication skills.
- Strong customer service skills with the ability to respond professionally to employees and managers.
- Ability to handle confidential employee information with discretion and integrity.
- Comfortable working with reports, spreadsheets, and HR data.
- Ability to work independently while knowing when to escalate complex or sensitive matters.
- Must be accountable with a strong work ethic, a sense of urgency and ownership, and be able to work effectively both independently and as part of a team.
- Data driven, highly organized, and detail oriented.
- Able to deliver as efficiently as possible without compromising quality, accuracy, or employee experience.
- First class communicator with an ability to engage employees, managers, and People team stakeholders confidently and professionally.
- Efficient in approach, developing optimized and simple working methods and processes with a keen eye for detail.
- Highly trustworthy and discreet when handling confidential employee information.
- Proactive in identifying errors, resolving issues, and improving processes.
- Continually improving, caring about quality, service, and delivering value to employees and the business.
Benefits
Work Environment
- General Work Hours: Aligned with US working hours, based on the relevant US time zone and business requirements.
- Location: Remote role, with occasional in-person meetups as required at our office located in Colombo 05
- Benefits: Paid leave, career upskilling opportunities, and access to eLearning courses.
A Flexible Approach
to Work
OfficeRemote
Work from where you perform best
Whether from your home office, coworking space, or our Porto HQ, you have the freedom to choose.
Earn above the Sri Lankan market
Work with international companies and get paid accordingly.
EPF/ETF included
We operate as a registered Sri Lankan employer.
Flexible Remote Work
Your work hours are flexible. Work remote.
Career Growth & Support
A dedicated team that handles your hardware, HR, and growth.
Health Insurance & Benefits
Comprehensive health insurance coverage, plus additional benefits.
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